Resident screening technology company Boom is partnering with ManageAmerica property management software to create an entirely new experience in the development of purpose-built software for manufactured housing communities.
Boom is a new provider, and ManageAmerica has been in the business for more than 25 years.
As part of the April 24 announcement, the companies stated that the objective is to modernize resident screening for manufactured housing operators, to “move in top-quality residents faster, reduce site vacancies, and enhance the leasing experience for future residents.”
Boom has a comprehensive financial services software to mitigate fraud and increase leasing velocity. The result is a resident screening integration that delivers industry-first capabilities to streamline applicant underwriting, reduce site vacancies, and build better communities.
“Making sound decisions around resident screening is a cornerstone to managing a healthy manufactured housing community. Our new partnership with Boom will help drive actionable insights to support driving profitable occupancy for manufactured housing operators,” ManageAmerica CEO Caitlin Pomeroy said. “We are excited to deliver a step-change improvement in the applicant experience, drive a more streamlined experience for busy community managers, and improve transparency into the lead-to-move-in lifecycle for corporate users.
“This partnership is just another way we continue to deliver on our promise – to unlock potential in every property,”Pomeroy said.
In resident screening, compliance requirements continue to compound, data is increasingly difficult to access due to local regulations, and the threat of fraud is accelerating.
Typically, leasing teams incorporate additional workflows and logic into their application processes. When an application is received, operators must wait for reports to come back, collect documents manually, calculate threshold metrics by hand, and then manually “clear conditions” to get an applicant approved.
Limited solutions for applicant support and multi-page PDF screening reports generate additional applicant requests and review processes for leasing teams.
To help solve this, companies using the ManageAmerica and Boom integrated solution can:
- Configure a consolidated index of screening services, such as identity verification, income verification, animal screening, and credit, criminal, and eviction reports
- Customize application questions, fees, criteria, and branding down to a community-level
- Offer both applicant-driven and community manager-supported applicant workflows, built to the needs of industry operators
- Sync ManageAmerica reservations and availability with Boom application links, with industry-specific attributes such as home rent and site rent
- Review ready-to-decision consolidated applications, with reports pulled instantly
- Push application data to ManageAmerica to directly move to lease signing
- Access Boom’s 24/7 applicant support and dispute management, providing applicants a single point of contact and operators a new extension of the leasing team to reduce work
- Move seamlessly between Boom and ManageAmerica with Single Sign On (SSO) authentication
Manufactured housing operators can start using the Boom and ManageAmerica integration immediately.
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